Facility Platform (ATG) Handover Document

Body

Project Information

Project Name Facility Information Platform & Wayfinding Maps
Business Lead Mary Washington
Project Manager Sheeba Thomas
Handover Date 07/30/2021

Brief Protect Description

The objective of this project was to purchase and implement Facility Information Platform, to ensure that the University has accurate and readily available architectural layouts. Additionally, the Space Utilization solution developed, provides a room-by-room square footage database that will aid in the space planning, benchmarking, and all other space related initiatives. Accurate Wayfinding building and floor plans are designed and updated on university website and physical placements are done around the campus.

Application Info

Application Name Active Visual System by ATG (Advanced Technology Group)
Application URL https://www.atginc.com/loginsecure.aspx
User Authentication Method Manual Creation maintained by the vendor

Application Owner(s)

If an application has multiple owners their roles and specific responsibilities are noted in the table below.  Otherwise a single application owner will be noted as the primary owner.

Name Role/Responsibilities
Mary Washington Primary

End User Info

Audience Indicate Yes or No
Students No
Faculty Yes
Staff Yes
Alumni No
Community Guest - Construction Engineers

Information Security Approval, Restrictions, Guidelines

Appoved by ISO

Support Info

The following contacts are have defined roles and are of the support team.  E-mail and phone are included for individuals outside of UHCL.  

Name Organization E-mail (if not UHCL) Phone (If not UHCL) Tier 1 Tier 2 Tier 3 Functional Admin Sys Admin
Facilities and Maintenance UHCL facilities@uhcl.edu |scheduling@uhcl.edu 281-283-2250 X        
Mary Washington  UHCL washingtonma@uhcl.edu 281-283-2198    X   X  
                 

Training Info

Trainer(s) 

Name E-mail Extension
Mary Washington  washingtonma@uhcl.edu 281-283-2198 

How is training provided to Support Center at a level necessary to support customer?

Through this knowledge article

Online Documentation

Online Documentation Available
( FAQs/help files/handouts/links)
Documentation on the Processes are available on FMC Website. ATG help document is available on the help menu as sson as you log into the system
Maps & Floor Plans https://www.uhcl.edu/about/administrative-offices/facilities/buildings-floorplans
Space Allocation Process https://www.uhcl.edu/about/administrative-offices/facilities/space-planning/
UHCL Space Change Form Space Update Form

Any other information (Optional)

Vendor Information - ATG - Mike Jambrone-Contract Side-mjambrone@atginc.com
Matt Galvin-Information Side-mgalvin@atginc.com
630.829.8950 | support@atginc.com

 

Details

Details

Article ID: 518
Created
Thu 9/2/21 1:24 PM
Modified
Mon 5/2/22 10:15 AM